Mark Francome - Curriculum Vitae

Curriculum Vitae

Name: Mark Francome

Current Job Title: Systems Consultant

Address: upon request

Telephone: upon request

Email: mark@francome.com

Age: 34

Nationality: British

Work Permit Status: Current Swiss 'B' Class Permit, EC Passport Holder

Academic: 7 x 'O' levels (UK Certificates at 16 years)

4 x 'A' levels (UK Certificates at 18 years)

Languages: English (mother tongue)

Conversational German

Web Site: www.francome.com

Interests: Ski-ing, Scuba Diving, Digital Video.

Career History

Duration: August 2002 - March 2003

Position:
Senior Systems Engineer

Type: Contract

Client: Philips (DAP Division), Drachten, The Netherlands.

Responsibilities:
Managed and executed a project to install & configure Control-M (version 6.1) in AIX, Windows NT and Win 2000 environments. Main bulk of users' batch is running on SAP R/3 platform.

Installed Control-M (6.1.03) on AIX server platform (using standalone Oracle DB) and Control-M Agents across the full distributed environment.

Implementation included a Control-M Gateway to allow viewing of mainframe (z/Series) batch and also SNMP messaging into Tivoli Messaging. Site also used Control-M Option for SAP R/3.

Developed comprehensive recovery plan for the Control-M system (i.e. backup and restore strategy).

Developed batch networks specific to the users' needs - i.e. easily administered batch that allows system administrator to control batch jobs running on a diverse number of systems that are spread over a wide network (including various time zones).

Created documentation for project and implementation; including project overview, system administrator manual, technical user manuals and end user documentation.

Wrote large number of Shell scripts for Unix (and command scripts for NT tasks) as part of the move to Control-M batch administration. Some of these scripts incorporated SQL functions (to perform tasks directly on the Control-M/ECS Databases).

Managed migration of existing batch flows to Control-M and liased with BMC Support Staff. Provided detailed trouble-shooting for Control-M and ECS, sometimes in consultation with BMC's European Helpdesk.

Duration: December 2000 - March 2002

Position:
Project Manager/Senior Systems Engineer

Type: Contract

Client: The Bank for International Settlements, Basel, Switzerland.

Responsibilities:
Managed project to select a Distributed Job Scheduler for Unix, NT and Windows 2000 Server environments.

Created documentation for project and implementation; including project overview, product assessment, comparative analysis, system administrator manual, technical user manuals and end user documentation.

Defined standards for use of Control-M system and implemented strict security standards for various groups of users.

Installed Control-M and ECS Servers on HP-Unix, running under a MC/ServiceGuarded High Availability cluster.

Responsible for installation of Control-M Agents across HP-Unix, Windows NT and Windows 2000 servers.

Wrote large number of Shell scripts for Unix (and command scripts for NT tasks) as part of the move to Control-M batch administration.

Developed comprehensive batch suite for Legato backups and integrated these with various batch suites being defined for other applications.

Managed migration of existing batch flows to Control-M and liased with BMC Support Staff.

Liased with in-house Sybase DBAs and (via the DB Artisan tool) rectified inconsistencies in the Control-M and ECS databases when required.

Provided detailed trouble-shooting for Control-M and ECS, sometimes in consultation with BMC's European Helpdesk (in Germany).

Responsible for testing new components of Control-M (e.g. the Smart Plug-In for HP-OpenView) and new releases (e.g. first version of ECS 600, which was rejected due to faults with the software).

Duration: June 1999 - December 2000

Position:
Systems Programming Support

Type: Contract

Client: The Bank for International Settlements, Basel, Switzerland.

Responsibilities:
Support for a wide range of Mainframe systems, including VM, OS/390, DB2, CICS, TCP/IP, SNA and VTAM.

Implemented DFHSM, CICS, new NCP definitions & CONNECT: Direct products as part of the above.

Provided documentation to the Computer Operations Group regarding the operational, administration and trouble-shooting procedures to be followed.

Managed final decommissioning stages for Mainframe (both software and hardware).

Duration: May 1997 - May 1999

Position:
Senior Network Analyst

Type: Contract

Client: IBM Global Networks, Amsterdam / Zoetermeer, The Netherlands.

Responsibilities:
Support for dial-up connections to the Internet for private subscribers and for corporate users who use the dial-up infrastructure to access corporate Intranets.

Support for corporate users using IGN managed Frame Relay and/or Multi Protocol Networks.

The above tasks allowed me to gain highly detailed experience in all aspects of IP based protocols (TCP, UDP, FTP, OSPF, RIP, ARP among others) and SNA and SNA traffic encapsulated for transport over IP networks.

Subsequently involved comprehensive experience of a wide variety of network media (Ethernet, TR, ISDN-T1/E1, VSAT links among others) and routing hardware (IBM 2210s & 6611s and Cisco 7000 series routers).

Authored and edited a large website (on the IBM Intranet) with procedures and technical information for the department. This involved a thorough knowledge of HTML, JavaScript, Lotus Notes, Dreamweaver and CGI scripts.

Duration: January 1994 - May 1997

Position:
Senior Computer Operator

Type: Permanent

Client: The Bank for International Settlements, Basel, Switzerland.

Responsibilities:
Batch supervision/scheduling/problem solving (mainly JCL). Change management control, disaster recovery implementation, operations training and ongoing documentation.

System Management of the DEC/OpenVMS platform.

Network Support for RJE, X25 and dial-up customers.

Duration: April 1988 - December 1993

Position:
Various levels from Trainee Operator through to Shift Manager

Type: Permanent

Client: Nomura Research Institute, London EC1A 4NP (wholly owned subsidiary of the Japanese stockbroker and merchant bank).

Responsibilities:
Detailed JCL and Operations Analysis for large datacentre, running batch for pan-European operations.

Fully involved in the installation and establishment of datacentre in Zurich and full documentation of the datacentre once the installation was complete.

Responsible for documenting the operational and trouble-shooting procedures to be followed by the group (at that time these were created on a Wang WP system, later migrated to a Xerox Documentor graphical WP system).

System Management of the DEC/OpenVMS platformMicroVAX platforms as part of a global cluster (Europe, USA & Japan) for mission critical (dealing room) applications.

Installed system software on the MVS (XA & ESA) platform with specific network related relevance - DTF (IBM-DEC interconnect) and MIM (Multi Image Manager).

Experience in LAN & WAN management & telecomms (including X.25).

Platforms and System Software Supported

IBM: IBM 3090/9121 (and HDS variations) including PR/SM and associated mainframe hardware. OS/390 (now known as z/Series) v2.5, MVS/ XA, MVS/ESA, VM/ESA (v2.1), JES2, CICs (Transaction Server v1.2), SMS, JCL, DFHSM, VTAM (4.3), TCP/IP, X400, CA1, CA7, MIM and DB2 (version 5, also known as UDB).

DEC:
Clustered VAX platforms - 8530, 6130 & 6100 machines. MicroVax arrays, Ethernet and FDDI configurations. UCX (DEC's TCP/IP). Operations Management Systems running PCM. VMS (up to v6.2). DTF (Data Transfer Facility for IBM-DEC interconnection).

Network (IBM): 3745 Comms Controller & Network Control Program / 3725 Network Control Program. 3172 Interconnect Controller 3174 Network Processor Token Ring 2210 Multi-protocol Routers 6611 Routers.

Network (Cisco): 7500, 7200 and 3600 Series Routers.

PC/LAN/Miscellaneous:
MS/Windows Word, Excel & PowerPoint. Dreamweaver (web design package), PaintShop Pro (graphics package) and all aspects of HTML. Experienced user of Sun's Star Office suite (spreadsheet and WP applications). System administration for Xerox Documentor system.

Script/Programming: REXX, Perl, JavaScript, DCL, HTML, Unix shell scripting, JCL.

Professional Training

SNA Implementation and Management

Advanced MVS Operations

Advanced JCL

EREP design & analysis

TCP/IP Networking

Frame Relay Router Configuration/Installation (miscellaneous IBM & Cisco)

OpenVMS (DEC) System & Node Management

Various Microsoft & OS/2 based courses

Various Man Management Courses

Name:	Mark Francome

Current Job Title:	Systems Consultant

Address:	upon request

Telephone:	upon request

Email:	mark@francome.com

Age:	34

Nationality:	British

Work Permit Status:	Current Swiss 'B' Class Permit, EC Passport Holder

Academic:	7 x 'O' levels (UK Certificates at 16 years)
	4 x 'A' levels (UK Certificates at 18 years)

Languages:	English (mother tongue)
	Conversational German

Web Site:	www.francome.com

Interests:	Ski-ing, Scuba Diving, Digital Video.


Duration:	August 2002 - March 2003

Position:	Senior Systems Engineer

Type:	Contract

Client:	Philips (DAP Division), Drachten, The Netherlands.

Responsibilities:	Managed and executed a project to install & configure Control-M (version 6.1) in AIX, Windows NT and Win 2000 environments. Main bulk of users' batch is running on SAP R/3 platform.
	Installed Control-M (6.1.03) on AIX server platform (using standalone Oracle DB) and Control-M Agents across the full distributed environment.
	Implementation included a Control-M Gateway to allow viewing of mainframe (z/Series) batch and also SNMP messaging into Tivoli Messaging. Site also used Control-M Option for SAP R/3.
	Developed comprehensive recovery plan for the Control-M system (i.e. backup and restore strategy).
	Developed batch networks specific to the users' needs - i.e. easily administered batch that allows system administrator to control batch jobs running on a diverse number of systems that are spread over a wide network (including various time zones).
	Created documentation for project and implementation; including project overview, system administrator manual, technical user manuals and end user documentation.
	Wrote large number of Shell scripts for Unix (and command scripts for NT tasks) as part of the move to Control-M batch administration. Some of these scripts incorporated SQL functions (to perform tasks directly on the Control-M/ECS Databases).
	Managed migration of existing batch flows to Control-M and liased with BMC Support Staff. Provided detailed trouble-shooting for Control-M and ECS, sometimes in consultation with BMC's European Helpdesk.


Duration:	December 2000 - March 2002

Position:	Project Manager/Senior Systems Engineer

Type:	Contract

Client:	The Bank for International Settlements, Basel, Switzerland.

Responsibilities:	Managed project to select a Distributed Job Scheduler for Unix, NT and Windows 2000 Server environments.
	Created documentation for project and implementation; including project overview, product assessment, comparative analysis, system administrator manual, technical user manuals and end user documentation.
	Defined standards for use of Control-M system and implemented strict security standards for various groups of users.
	Installed Control-M and ECS Servers on HP-Unix, running under a MC/ServiceGuarded High Availability cluster.
	Responsible for installation of Control-M Agents across HP-Unix, Windows NT and Windows 2000 servers.
	Wrote large number of Shell scripts for Unix (and command scripts for NT tasks) as part of the move to Control-M batch administration.
	Developed comprehensive batch suite for Legato backups and integrated these with various batch suites being defined for other applications.
	Managed migration of existing batch flows to Control-M and liased with BMC Support Staff.
	Liased with in-house Sybase DBAs and (via the DB Artisan tool) rectified inconsistencies in the Control-M and ECS databases when required.
	Provided detailed trouble-shooting for Control-M and ECS, sometimes in consultation with BMC's European Helpdesk (in Germany).
	Responsible for testing new components of Control-M (e.g. the Smart Plug-In for HP-OpenView) and new releases (e.g. first version of ECS 600, which was rejected due to faults with the software).


Duration:	June 1999 - December 2000

Position:	Systems Programming Support

Type:	Contract

Client:	The Bank for International Settlements, Basel, Switzerland.

Responsibilities:	Support for a wide range of Mainframe systems, including VM, OS/390, DB2, CICS, TCP/IP, SNA and VTAM.
	Implemented DFHSM, CICS, new NCP definitions & CONNECT: Direct products as part of the above.
	Provided documentation to the Computer Operations Group regarding the operational, administration and trouble-shooting procedures to be followed.
	Managed final decommissioning stages for Mainframe (both software and hardware).


Duration:	May 1997 - May 1999

Position:	Senior Network Analyst

Type:	Contract

Client:	IBM Global Networks, Amsterdam / Zoetermeer, The Netherlands.

Responsibilities:	Support for dial-up connections to the Internet for private subscribers and for corporate users who use the dial-up infrastructure to access corporate Intranets.
	Support for corporate users using IGN managed Frame Relay and/or Multi Protocol Networks.
	The above tasks allowed me to gain highly detailed experience in all aspects of IP based protocols (TCP, UDP, FTP, OSPF, RIP, ARP among others) and SNA and SNA traffic encapsulated for transport over IP networks.
	Subsequently involved comprehensive experience of a wide variety of network media (Ethernet, TR, ISDN-T1/E1, VSAT links among others) and routing hardware (IBM 2210s & 6611s and Cisco 7000 series routers).
	Authored and edited a large website (on the IBM Intranet) with procedures and technical information for the department. This involved a thorough knowledge of HTML, JavaScript, Lotus Notes, Dreamweaver and CGI scripts.


Duration:	January 1994 - May 1997

Position:	Senior Computer Operator

Type:	Permanent

Client:	The Bank for International Settlements, Basel, Switzerland.

Responsibilities:	Batch supervision/scheduling/problem solving (mainly JCL). Change management control, disaster recovery implementation, operations training and ongoing documentation.
	System Management of the DEC/OpenVMS platform.
	Network Support for RJE, X25 and dial-up customers.


Duration:	April 1988 - December 1993

Position:	Various levels from Trainee Operator through to Shift Manager

Type:	Permanent

Client:	Nomura Research Institute, London EC1A 4NP (wholly owned subsidiary of the Japanese stockbroker and merchant bank).

Responsibilities:	Detailed JCL and Operations Analysis for large datacentre, running batch for pan-European operations.
	Fully involved in the installation and establishment of datacentre in Zurich and full documentation of the datacentre once the installation was complete.
	Responsible for documenting the operational and trouble-shooting procedures to be followed by the group (at that time these were created on a Wang WP system, later migrated to a Xerox Documentor graphical WP system).
	System Management of the DEC/OpenVMS platformMicroVAX platforms as part of a global cluster (Europe, USA & Japan) for mission critical (dealing room) applications.
	Installed system software on the MVS (XA & ESA) platform with specific network related relevance - DTF (IBM-DEC interconnect) and MIM (Multi Image Manager).
	Experience in LAN & WAN management & telecomms (including X.25).


IBM:	IBM 3090/9121 (and HDS variations) including PR/SM and associated mainframe hardware. OS/390 (now known as z/Series) v2.5, MVS/ XA, MVS/ESA, VM/ESA (v2.1), JES2, CICs (Transaction Server v1.2), SMS, JCL, DFHSM, VTAM (4.3), TCP/IP, X400, CA1, CA7, MIM and DB2 (version 5, also known as UDB).

DEC:	Clustered VAX platforms - 8530, 6130 & 6100 machines. MicroVax arrays, Ethernet and FDDI configurations. UCX (DEC's TCP/IP). Operations Management Systems running PCM. VMS (up to v6.2). DTF (Data Transfer Facility for IBM-DEC interconnection).

Network (IBM):	3745 Comms Controller & Network Control Program / 3725 Network Control Program. 3172 Interconnect Controller 3174 Network Processor Token Ring 2210 Multi-protocol Routers 6611 Routers.

Network (Cisco):	7500, 7200 and 3600 Series Routers.

PC/LAN/Miscellaneous:	MS/Windows Word, Excel & PowerPoint. Dreamweaver (web design package), PaintShop Pro (graphics package) and all aspects of HTML. Experienced user of Sun's Star Office suite (spreadsheet and WP applications). System administration for Xerox Documentor system.
Script/Programming:	REXX, Perl, JavaScript, DCL, HTML, Unix shell scripting, JCL.